Owners

At eHomes of Bakersfield, we’re committed to helping property owners find the peace of mind they need by providing comprehensive property management services for all types of residential properties, including single-family homes and apartment complexes.

We also help you market your properties to potential renters by prominently featuring a complete listing of available rental properties on our website so renters can find them.

And when it’s time to buy or sell, we also offer services to help you manage your portfolio, including up-to-date listings of homes for sale, prequalification information and a mortgage center chock full of information that’s useful to you.

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

Tenants may submit their maintenance requests by internet, phone, or email. For emergencies that affect the immediate health and safety of the tenants or the property, we immediately dispatch a contractor to repair the issue and notify you of the activity. For all other emergencies, a staff member from our maintenance department will contact you and you will have 24 hours to approve the request or make the repair yourself. If we do not receive a response from you, we will dispatch a contractor to repair the issue and notify you of the activity. For all other maintenance requests, a staff member from our maintenance department will contact you and you will have 72 hours to approve the request or make the repair yourself. If we do not receive a response from you, we will use our best judgement to decide to dispatch a contractor to repair the issue and notify you of the activity.

For all maintenance requests, we may contact the tenant and ask them questions which will help us determine the exact nature of the problem before sending a service technician or make sure it is not something the tenant can fix themselves (example: reset button on the disposal, tripped breaker) before your money is spent on a service call. We make every effort to handle repair requests within 2 to 3 business days and are usually able to do so. Items such as air conditioning, heating, and hot water receive the highest priority to keep your tenant happy and comfortable

Yes, we do require each owner to have a reserve on deposit and the amount varies depending on your statement cycle. Any expenses that may arise during the month are charged to your property and deducted from the rent and/or the reserve. If funds are used out of the reserve, it will automatically be replenished with the next rent check. If a repair exceeds the amount of money we have on deposit then we will contact you and request additional funds for that repair. Expenses cannot be paid if funds are not on deposit.

The reserve is a deposit, not a charge, and will be released upon the termination of our services.

In our Property Management Agreement, you provide us with a maintenance limit for repairs. Except in emergency cases, no repairs will be authorized by us over that amount without your approval.

We have a paperless system so monthly payments will automatically be deposited into your bank account and your statement is emailed to you. Maintenance requests will be handled with the timeframes as explained above.

We will pay all of the expenses directly related to the management of your property and charge them to your account with us. For your own security, we request that you pay your mortgage to protect your credit rating and your property insurance so that there is never a risk of a lapse.

Absolutely. Do your homework and you will find many companies charge between 8% - 12%.

No. The cost of using a property management company should be determined by aspects other than the fee charged. The speed, efficiency, and manner in which your property is rented and maintained is very important. We have one of the lowest vacancy rates in the business and feel we will save you more money by getting qualified tenants into your property than you will pay in fees. We make you more money, period. We feel that our services, experience, and expertise are a good value at the fee structure we have established.

Yes, besides the monthly management fee and the 5% service charge on repairs, we also charge a one time leasing fee of $100 each time the property is rented and a one time fee of $50 if the lease is renewed.

No. We can sell your property if you would like us to, but it is not a requirement of our management contract. We do hope that you will be pleased with our service and list with us if you decide to sell but we do not require you to sign anything regarding the future sale of the property.

We give the tenant an opportunity to correct the situation and usually they do. If a problem persists, we allow you make a decision based on that specific situation.

Yes. Many Owners have the time and ability to manage the day-to-day operation of their rental property but lack the resources to attract and screen qualified tenants. We will assess and market the property, screen the tenant, sign the lease, document the move in, collect security deposit and the first month's rent, and then return the property to you for daily management. Our fee for this service is one month's rent.

No. You must maintain your own insurance coverage. However, we will gladly recommend insurance companies interested in writing insurance on your property. We strongly recommend you have a home warranty in place on each property. This helps to eliminate the "surprise expenses" all property owners dread.

Yes, Robert Zimmerman is a licensed Real Estate Broker in California (DRE # 01242762). He is a member of the Bakersfield Association of Realtors, California Association of Realtors and the National Association of Realtors. Corporate License for Zimmerman Real Estate Services, Inc. DRE # 01882159. In addition, many of the employees are real estate agents themselves.

There are 4 easy steps:

As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to us and rest assured knowing your property is in good hands.

First, we create detailed and attractive rental listing ads that draw viewers in. We post these to a number of websites so as not to miss out on any potential tenants. We run thorough background checks to make sure only the most qualified tenants move into your property. Our effective marketing and leasing strategies result in fewer vacancies and lower tenant turnover rates.

We post on to the following Web sites:

Our detailed and extensive screening reports draw an applicant’s credit, eviction and criminal history. We dig further by interviewing potential tenants and checking previous landlord references. We also verify their employment, income and financial history.

Tenants always have the option to mail in their rent, but we use advanced property management software that also allows tenants to pay their rent (and application fees) online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.

Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with an overview of your property’s cash-related transactions. Additional reports are available upon request.

We can send you your check by mail or use electronic payments (ACH) to deposit monthly rent directly into your bank account.

You can access your portal at any time at PropertyManagementDatabase.appfolio.com/portal.

On the Owner Portal link request page, enter your email address and click the Send Access Email button.

Go to your email program and open the email from your property management company. Click on the link in this email, and a new page will open displaying your owner reports.

Yes, the system is set up to use emailed links to access the Owner Portal. Please enter your email address and then go to your email program and click the link in the notification email any time you wish to access the Owner Portal.

Check to ensure you are using the correct email address. It must be same one you have on file with your property management company. Check your spam or junk folder to ensure it was not incorrectly filed by your email program.

We provide routine property inspections on a regular basis, and take measures to assure your property is always in tiptop shape. Our maintenance team is available 24/7 to respond to tenant maintenance issues, so you don’t have to worry about being bothered with these issues.